📞 Communication didn’t change overnight. It accelerated, and most of us lived through several versions of it. My dad ran a business with a phone that weighed almost as much as a toolbox. No voicemail. No caller ID. If it rang, you answered. Now, most under-35s won’t pick up a ringing phone at all. They text, video call, or send emojis. For small business owners, that shift is real. Missed calls can mean missed jobs. AI receptionists aren’t replacing people, they’re quietly helping owners answer
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