Today we have been named the UK’s best high street banking provider for customer satisfaction in the building society and banking sector. Whether you bank on our app, on the internet bank, or in branch, we’re committed to making banking simple and personal to you. - As reported by The UK Customer Satisfaction Index published by The Institute of Customer Service. 18 banking providers were included in the recent survey (January 2026). Our high street banking provider peer group consists of banking

16 reactions | We’ve found that businesses who measure customer satisfaction are 33% more likely to describe themselves as successful. Create your own customer feedback survey in minutes with our Build It For Me A.I. feature - Westfield Creative’s Emily Ryan shows you how! Get started today: https://bit.ly/3wpq4ex | SurveyMonkey | Facebook