At Firstsource, our clients' success is at the heart of everything we...
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At Firstsource, our clients’ success drives everything we do. We're continuing our #ClientSuccess series with a story that speaks to the power of listening, agility, and shared accountability. Geneva Stewart, Director of Revenue Cycle at Montage Health, shares how a responsive and collaborative approach helped strengthen trust and unlock new opportunities. From expanding small-dollar follow-up and adding automation to fast-tracking improvements, this collaboration is a great example of how our U
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We're super excited to welcome Soroco, a global leader in advanced AI solutions, as a partner for Firstsource and its clients. Together, we’re set to revolutionize business process services with the power of Soroco's cutting-edge Scout AI model and our deep domain expertise! Scout AI is a digital interaction intelligence tool that learns from organizations, creates a work graph to reveal bottlenecks, and provides actionable insights to boost productivity. This collaboration enhances Firstsource’
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