What is an Outbound Call & How to Improve their KPIs
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ringcentral.com
What is an Outbound Call & How to Improve their KPIs
An outbound call is a call made by a contact center agent or rep, often for sales or lead generation purposes. Learn how to get them right at your business.
Nov 16, 2023
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Create effortless customer experiences with RingCentral's AI contact center. Our AI-powered platform transforms omnichannel customer service. Customers get 24/7 support from built-in AI agents. Support teams get instant AI answers during live customer calls. Even managers get real-time insights. It’s the complete platform for modern customer service teams. So you can easily guide agents, support customers, and improve CSAT—all in one place. | RingCentral
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