The system uses a virtual assistant named Ava to instantly answer calls on its non-emergency line, which fields calls for ...

Captain Lenz said they currently have 50 calltakers and 30 dispatchers. In 2026, they are requesting more funding to add 17 additional calltakers and 16 new dispatchers.

"It takes a special kind of person." Tributes have poured in for Nick Snyder, a respected leader in Steuben County's public ...

After thousands of users on TikTok made claims of rudeness by a local 911 dispatcher, the Bakersfield Police Department broke ...

The frequent 911 calls coming from Camp East Montana at Fort Bliss include emergencies involving physically and medically ...

The 911 communications center in Pima County has been inundated with calls. Many of them are not from people sharing ...

A 4-year-old girl who suddenly stopped breathing at her family’s East Bridgewater home Monday night is alive today thanks to a local 911 dispatcher, East Bridgewater police and fire officials said in ...

Chester County 911 operator Kayla Wettlaufer is receiving due recognition for her remote lifesaving emergency services, writes Jen Samuel for The Daily Local News. Wettlaufer, a 911 operator with the ...

A Connecticut dad had a horrifying thought as he raced his wife to the hospital: “We’re not going to make it in time.” He grabbed his phone and dialed 911. It was just after 11 a.m. Saturday, Feb. 7, ...

Quinton Aaron couldn’t move and was “shaking uncontrollably” when his “spiritual wife” called 911 for help ahead of his hospitalization last month. In the 911 call obtained exclusively by Us Weekly, ...

An NYPD 911 operator was helping to dispatch drugs to Rikers Island as she fielded emergency calls — conspiring with her convicted-killer boyfriend and two other suspected murderers to sneak ...

As the anniversary of Devlin Tait’s disappearance nears, Target 8 took a close look at where the case stands, obtaining police reports, 911 calls and the first in-depth interview with the agency ...