A hoax call of bombs and an active shooter at a high school in Martin County on April 21 might be hard for law enforcement ...

A new financially motivated hacking group tracked as BlackFile has been linked to a wave of data theft and extortion attacks ...

Leadership appointment signals next phase of expansion through MSPs, VoIP providers, and integration partners, with EU market ...

The call centre industry is heading for a disaster if there is no intervention, writes WAHEED ADAM, vice-chair of the Mobile ...

A 34-year-old math teacher and athletics coach at a Jacksonville private school, who was arrested on multiple charges related ...

The best AI virtual receptionist for a financial advisory firm handling inbound client inquiry calls is one that answers ...

GL Communications Inc., a global provider of network testing solutions, announced comprehensive capabilities in its PacketScanPX™ Packet Capture and Analysis platform, enabling engineers to perform ...

Walter S. Mossberg, gadget review goliath, tests the Nike iPod system. Mossy likes it, but better yet, likes rocking to the oldies. He raves about the System’s PowerSong feature that lets a runner ...

The company just announced Clone, a feature built directly into its wireless phone plan designed to answer calls using the ...

Fraud operations now operate like call centers, complete with hiring, training, and performance tracking. Flare reveals how ...

AT&T vs. Verizon: Which of These 2 Major Carriers Is Best?

The shadowy SIM farms behind those incessant scam texts - and how to stay safe ...