Paul Brown explains how F&I professionals can handle objections, turn “no” into sales, and improve dealership profits and customer trust.

Zoom Communications unveiled Zoom Virtual Agent 3.0 on Feb. 24, introducing an execution architecture designed to automate end-to-end customer resolution across enterprise systems. The update builds ...

Your worst moments will become your greatest opportunities for building true customer loyalty.

CARRUM DOWNS, VIC - February 24, 2026 - PRESSADVANTAGE - Fix-It Right Plumbing has launched a redesigned website aimed ...

New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale automationWith 43% of consumers saying chatbots fail to resolve their ...

In 2026, predictable growth for service-based businesses comes from balance. Strong fundamentals, modern discovery channels, proof-driven trust, and a two-lane referral engine working in parallel. Get ...

Overview: A custom business email using Gmail builds strong brand trust and looks professional.Buying a domain from GoDaddy ...

New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale automationWith 43% of consumers saying chatbots fail to resolve their issue ...

According to EHS, the bundle removes the need for multiple visits and paperwork by offering an integrated digital process ...

Many B2B providers claim to be “Customer-obsessed” but very few can prove it. In managed communications, the gap between saying it and living it is realized fast—missed installs, slow support, dropped ...

Executives say it's all about learning how to better run their businesses, but some corporate watchers question if this is just a PR move Elon Musk is just one of a number of chief executives and ...

There may, however, be another motive for CEOs who offer customers a direct line. Earl Stewart, who owns a Toyota dealership in Lake Park, Fla., has red phones scattered throughout his busy operation ...