CAUSED THE ENGINE TO FLY OFF. THAT IS STILL UNDER INVESTIGATION. MILWAUKEE IS NOW USING ARTIFICIAL INTELLIGENCE TO TRAIN ITS 911 DISPATCHERS. >> THEY GAVE US A SNEAK PEEK OF THE NEW SYSTEM TODAY.

Ricardo Martinez II spent more than a decade as a 911 dispatcher, handling thousands of emergencies as US 911 centers face a nationwide staffing and funding crisis. Across the country, emergency call ...

It was just an ordinary day — at first. Lily Nguyen and her little sister were shopping for toys at Target when she heard a commotion. A young man was having a seizure, he had stopped breathing, and ...

TUCSON, Ariz. (KGUN) — The City of Tucson is actively hiring more 911 and 311 dispatchers as demand continues to rise. For nearly three decades, Paige Heath has been one of the steady voices answering ...

This month, Duncan’s family filed a wrongful death lawsuit against The Boathouse, which is independently operated at Disney World’s popular shopping and restaurant complex. The lawsuit accused The ...

Empathy and calm under pressure define Bailey Johnson’s new role as a Fairfield County Sheriff's dispatcher, where mental health calls are rising.

The Ingham County Sheriff's Office has been running the 911 center on an interim basis since last fall. That should be ...

The Broward Sheriff’s Office released 911 call audio of the moment witnesses alerted first responders to a driver who came to<a class="excerpt-read-more" href=" More ...

From the McFaddens who travel to 200 shows yearly to working professionals balancing full-time jobs, partnerships are key to ...

Getting fired isn't pleasant, but it's a pretty normal occurrence. Chances are, many of us have or will experience it at some ...

There is a shortage of emergency dispatchers in the Central Valley, and a unique partnership is working to address the need.