We've all been there — whether it's a grandparent struggling with a new device or a parent confused by software updates. It’s frustrating when you want to help but can’t be there in person. While ...

Is your Chrome Remote Desktop displaying a black screen? This guide will help you fix the issue. Chrome Remote Desktop is a cross-platform tool that allows you to remotely access and control a ...

Remote access — the ability to control a computer from a different location over the network — might not be something you need to use every day. However, it does come in handy in certain situations.

Help Desk tech reporter Chris Velazco lays out how you can use tools in Windows and Apple computers to fix your parent or friend's computer.

Built into Windows, Microsoft’s Remote Desktop and Remote Desktop Connection apps make it easy to connect to and control a remote PC — when they’re working properly. Here are some common problems you ...

From music streaming to video calling, the internet has given us so much. It has also made it much easier to get to your computer when you're not actually sitting in front of it. There are now ...

Microsoft has begun testing a new Windows 11 tool called Quick Machine Recovery, which is designed to remotely deploy fixes for buggy drivers and configurations that prevent the operating system from ...

Computers are powerful tools in the modern age, but it can be difficult to transport entire PC setups and access their desktops, along with all of their files and programs, wherever you go. Having ...