TwistedSifter on MSN
Call center employee had to call another center to resolve an issue, but the transfer journey they went through proved too much for one call handler
It seems to have really got to one guy.
The Gazette offers audio versions of articles using Instaread. Some words may be mispronounced. Alliant Energy call center employees in Iowa will “transition” to being employees of InnoSource, a ...
Nearly 150 call center employees in the Phoenix metro will be laid off by a global customer experience solutions firm. Florida-based iQor CXBPO expects to lay off 148 remote employees who were ...
Add Yahoo as a preferred source to see more of our stories on Google. Startups are marketing AI products with lifelike voices to schedule or cancel medical visits and refill prescriptions. (Elise ...
At one call center in the Philippines, workers help Americans with diabetes or neurological conditions troubleshoot devices that monitor their health. Sometimes they get pressing calls: elderly ...
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