When Education Department officials adopted voice-over-IP technology two years ago, they wanted technology that could smoothly handle customers' calls to the Federal Student Aid office. Now, they view ...

Gary Cooper stresses that public sector organisations must act swiftly to modernise their communications infrastructure ...

If you want to sell a Voice-over-IP phone system, bear in mind that the world belongs to Cisco Systems. For the second year since the VARBusiness Annual Report Card (ARC) survey started including the ...

LAS VEGAS — At the Networld+Interop conference here, Nortel Networks Corp. yesterday announced its strategy to use 10 Gigabit Ethernet (10 GE) over optical fiber to simplify network management and to ...

Here’s where to turn when selecting a VoIP provider. Many of these vendors will be familiar, since most also sell legacy phone systems Most of these vendors offer a mix of TDM-based and VoIP products ...

We reported on this a couple of weeks ago, and it looks like Cisco’s new WiFi phone, the 7290, is finally out. Although it’s aimed at companies with voice over IP phone systems and meant to be used on ...