VoIP phone system, telecommunications, contact center, call center, CRM platform, project management system With three years ...

As cable and telephone companies begin offering Net telephony services to consumers in earnest, complications on the back end threaten to crimp cost savings for providers and ultimately dampen ...

Opinions expressed by Entrepreneur contributors are their own. Internet Protocol (IP) Communications is getting a lot of attention these days. Voice and video calls over a data network is an exciting ...

When a company finally comes to terms that its voice and data convergence is severely lacking, it becomes essential to establish criteria to launch a consistent, yet potentially tricky, foundation.

While choosing VoIP over landline phones is generally an easy decision for most companies, there are a few situations where your business may want to go with a landline or hybrid VoIP system. For a ...

IP telephony is a next-generation technology that is changing the way companies communicate, and is reshaping the business landscape. Through the unification of voice and data networks, IP telephony ...

When it comes to VoIP vs landline systems, VoIP systems have some clear advantages and will be able to meet the needs of a bigger selection of businesses. Not only do VoIP systems offer more calling ...

VoIP and unified communications applications have caused performance issues with other applications as companies continue to converge communications applications onto their IP networks, according to a ...

Many companies have more than one office, or find they are growing to the point of needing additional locations. With traditional phone systems, companies may experience internal issues, or they may ...

Keeping in line with the developing trend of wireless, mobile voice, Polycom has announced the availability of the Kirk Wireless Server 600v3 for the North American market. "As widespread as the ...

As cable and telephone companies begin offering Net telephony services to consumers in earnest, complications on the back end threaten to crimp cost savings for providers and ultimately dampen ...