Rail ticket machines cause so much confusion that one-fifth of passengers who use them buy the wrong ticket, according to the rail regulator. While 7% of people underpay and could be fined, 13% are ...

Metra’s shift from humans to machines selling train tickets at stations on the BNSF Line Monday left a number of veteran commuters unfazed during the morning rush. “I buy all my tickets on my phone ...

Passengers who ride NJ Transits three light rail lines can finally skip the walk over to a separate machine to time stamp or validate their paper ticket. The vital, but annoying step if forgotten, can ...

The fact that SEPTA’s Regional Rail stations lack ticket vending machines outside of Center City is completely unacceptable. Almost every other commuter rail network in the United States has ticket ...

Installation of new ticket vending machines and train tracking signs at Metra’s 243 stations are progressing as planned, officials said Wednesday. So far, 285 signs have been installed at 110 stations ...