TeamViewer's Session Insights tool uses generative AI to summarize remote IT-support sessions. The company, based in Germany, must ensure its AI features are secure, private, and GDPR-compliant. This ...
Remote desktop software is becoming increasingly important as organizations move to remote and hybrid work environments. This software enables IT technicians to connect to any remote device from ...
A conversation with David Todd, Director of Software Development at TeamViewer, explores how the company uses Atlassian tools and pragmatic AI to connect teams and processes – from cultural change and ...
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