Tough talk can be, well, tough. But it's also critical for ensuring your team is working at its best. Learn what holds managers back and how to remove the block that may be hurting your bottom line.

Being a leader sucks most of the time. If you think it's easy or fun, you either aren't one or you're not a good one. Recently, my 8-year-old son declared he wanted to be a leader "to boss people ...

Have you ever felt anxious about an upcoming talk — one whose outcome you can’t predict? One that makes you feel edgy or jittery all day, unable to focus on other things? Maybe you were planning to ...

Managers and employees need to have meaningful conversations. In professional collaborations, the reluctance to engage in challenging conversations can unravel the threads that bind a team together.

Quick! What’s one thing that everybody tries to avoid even when it’s absolutely necessary? That is, besides getting a root canal? It’s initiating a difficult conversation with one's partner. Starting ...

This Q&A is part of Observer’s Expert Insights series, where industry leaders, innovators and strategists distill years of experience into direct, practical takeaways and deliver clarity on the issues ...

Address uncomfortable situations head-on by getting right to the point. Have a frank, respectful discussion where both parties speak frankly about the details of an ...

Whether with family members or work colleagues, the ability to have a productive discussion when there is disagreement is increasingly challenging, especially when the discussion veers into politics.

Dealing with difficult customers is an inevitable part of running a business. However, learning how to handle challenging interactions with professionalism and empathy can turn potential conflicts ...

Trust and early communication between patients and providers are crucial in oncology care to address difficult conversations and treatment goals effectively. Oncologists should tailor shared ...

Relationships can feel like both a blessing and the bane of your existence, a source of joy and a source of frustration or resentment. At some point, each of us is faced with a clingy child, a ...