Set effective employee performance goals using MBO and continuous feedback. Top HR software includes BambooHR, Paychex Flex, GoCo, and monday.com for tracking.

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Cory Benfield discusses the evolution of ...

Of course you like them; you hired them. And of course you're rooting for them – they work on your behalf every day. If your small business is like many others, you run a tightly knit operation that ...

Software quality is a multifaceted concept that encompasses not only the functional correctness of software systems but also the structural soundness that underpins long‐term maintainability, ...

There are several metrics we prioritize. Our highest priorities are outcomes of quality, and metrics that reduce cost. The most important metric, therefore, is readmissions. We are cognizant of ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Analyzing the performance of your call center can allow you ...