Employee-facing agents will liberate teams from the "work of work" that saps productivity. Companies need a work operating system, a single command center that connects all your teams, data, workflows ...

The head of Slack, Denise Dresser, tells TechCrunch she is shifting the business chat platform into a “work operating system,” specifically by making Slack a hub for AI applications from Salesforce, ...

A new set of AI tools is coming to Slack, designed to help users quickly find and utilize information from their chats—and even from data stored in connected business apps. “It serves as the hub, or ...

Duncan is an award-winning technology industry analyst, specialising in cloud computing, blockchain, martech and edge computing. Box, an Intelligent Content Cloud, and AI-powered work operating system ...