Self checkout was sold as the future of retail, a frictionless way to grab groceries and get out the door. Instead, a surge ...

Self-checkout machines are themselves designed to negotiate several trade-offs. Employers want lower costs. But they also ...

Walmart’s recent decision to eliminate self-checkout stations from select locations has sent shockwaves through the retail industry, marking a significant departure from the automation trend that has ...

Technology has a way of both making life radically more convenient and upsetting organized labor. This has always been the case. A case in point is California’s perpetual war on self-service machines ...

Self-checkout was supposed to be the future of fast, frictionless shopping. Instead, it has turned into one of retail's ...

At a grocery store in Dorchester, a “worst case scenario” took place at the self-checkout machines. “A member was intervening when a light was flashing and the customer ended up trying to steal and ...

S.237, filed by state Sen. Paul Feeney, D-Foxborough, would limit grocery stores to eight self-service checkout stations. It would also require stores with self-checkout stations to have a minimum of ...