Fake review extortion can sink a restaurant fast, but proof, calm responses, and online context still give owners a path back ...

Add Yahoo as a preferred source to see more of our stories on Google. Better Business Bureau (BBB) of Upstate New York office in Buffalo, N.Y. (JHVEPhoto via Getty Images) With a legacy of more than ...

Q: My independent firm told me that I am responsible for reporting “complaints” I get from my clients to the firm's compliance officer. Not surprisingly, since Labor Day, I've had more clients ...

Local businesses are getting hit hard by scam one-star reviews on Google Maps and Search. Fortunately, there’s a way to report what you think are scammers trying to sully a local business’ good name.

Scammers are constantly evolving their tactics - and so are we. Every day, criminals use increasingly sophisticated measures ...

"The initial complaint in this case was not escalated quickly enough to senior management, and we have apologized to the complainant for this," the U.K. public broadcaster emphasized. By Georg Szalai ...

Complaints about aggressive debt collection have skyrocketed in recent months, federal data shows, a sign that more Americans are falling behind on credit cards and medical bills. The rise in ...

Members of the Community Police Review Board provide comments at their meeting on April 14, 2022, after Lawrence Police Chief Rich Lockhart delivered a report about community complaints made against ...