eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Cisco Systems on May 9 will broaden the reach of its Smart ...

Connecting Salesforce applications and data with other systems across the enterprise is what really adds business value to the project. Yet, confusion and chaos seems to reign across enterprise cloud ...

CRM platforms integrate with Voice over Internet Protocol (VoIP) technology to create a powerful solution that will boost your customer communications. You’ll commonly find this integration in call ...