Salesforce leads in CRM market, controlling 23.9% in 2023, outpacing major rivals. Acquisitions fueled growth; post-IPO $10k investment in Salesforce now worth ~$645k. Despite industry challenges, ...

It can be difficult to make a choice when it comes to adopting the best CRM software for business. Hubspot and Salesforce are two giants in the CRM industry, and they offer different functionalities ...

As we return to the office in a post-pandemic world, it’s clear the world has changed and we’re not going back. Numerous studies show that hybrid working styles are now mainstream. Employee surveys ...

When Brooke Eby was diagnosed with amyotrophic lateral sclerosis (ALS), also known as Lou Gehrig's disease, she knew the time would come when she would need to disclose her diagnosis to her employer, ...

Salesforce's $15.7 billion purchase of Tableau is arguably the most strategic move the company has made, as it fleshes out its master plan to offer a 360-degree view of the customer and become a de ...

Ahead of COP28 in Dubai, Suzanne DiBianca, chief impact officer and EVP of corporate relations at Salesforce, enters the BBC's Executive Lounge to talk about creating the next generation of ...

A recent UNC6395 Salesloft Drift breach reveals Salesforce SaaS risks. Learn how to simplify breach detection, prevention, ...

Every large company was a small business once. And no doubt a key to their success and growth was and is maintaining what made them great in the first place. This is certainly true at Salesforce. Jody ...

For most of its life inside the enterprise, Salesforce was treated as "just" a critical application, a powerful CRM that needed strong profiles, roles, ...

Clara Shih rejoined Salesforce — after 11 years at a startup — as CEO of its biggest cloud biz. As CEO of its Service Cloud, she's bullish on AI to improve customer service, for end-users and agents.