Partway through 2025, TransUnion data revealed that fraud had cost companies worldwide an average of 8% of their revenue. For ...

Fraud is eating into retail profits. A new startup called Pinch AI just launched with $5 million in funding to fight back.

The company's Return Vision software compares returned products with images from the retailer, a capability being used by ...

Return fraud is on the rise, totalling $103 billion in 2024, according to a report by Appriss Retail and Deloitte Retailers’ generous return policies, the popularity of e-commerce, and social media ...

When a charge shows up on your credit card statement from a stranger named Fred Bloggs, you might grow suspicious. And it may require considerable backtracking to realize that Fred sold you artisan ...

Bill Stewart, the owner of LI Toy and Game on Long Island, New York, estimates that he gets "screwed over" by return shenanigans twice a month. Customers falsely claim an item he shipped wasn't as ...

New report reveals the rise of return-related fraud in e-commerce and how retailers can combat financial losses ...

E-commerce is as popular as ever before, and the return rates that come with it are growing fast. During the post-holiday ...

Many shoppers think of returns as a no harm, no foul transaction. If they deem a purchase unnecessary, and the product is unused and easy to resell, they're largely right. However, retailers are now ...

UPS' Happy Returns is using artificial intelligence to stymie a particular strain of returns fraud in the thick of the post-holiday sprint for reverse logistics providers. The company announced in ...