Every healthcare leader is thinking about burnout. Providers and administrators are overwhelmed by staffing shortages and other morale strains, which we know are compromising patient experience ...

CHICAGO (AP) - Surgeons who are rude to patients and others may pose a problem in the operating room, according to a study linking unprofessional doctor behavior with infections and other surgery ...

Missed appointments remain one of the most persistent (and costly) challenges in patient engagement. Even as healthcare organizations use more appointment reminders, online scheduling and other ...

In any given year, approximately 3.5 million Americans experience homelessness, 39 percent of whom are children. Why we allow so many people to live in abject poverty and desperation is an indictment ...

LOUISVILLE, Colo. (KDVR) — When Jonathan Delgado-Concepcion checked himself into Centennial Peaks Hospital on Oct. 18, he thought he might be there for a few days — a week at the most. Instead, the 28 ...

March 9, 2011 (Orlando, Florida) — Editor's note: Patients who are addicted to drugs pose a special challenge when they present with pain at hospital emergency departments (EDs). Clinicians struggle ...

During a busy shift in the emergency department not long ago, I tried something new: I walked out of the double doors and into the waiting room. For a physician, the waiting room is an uncomfortable ...

The Board of Supervisors today unanimously approved assigning a standing committee to research and find potential solutions to the "significant and detrimentally impactful" problem of delays at ...

The following is a guest post from Mark LaRow, CEO of patient matching company Verato. For more than two decades, HIPAA has protected a patient’s rights to his or her medical records. But a patient’s ...

State regulators Wednesday ordered Kaiser Permanente to fix communication foul-ups stemming from the abrupt suspension of its Northern California kidney transplant program after learning that some ...