[UPDATE] Sony has issued an official statement apologising to the affected parties, who have had their PlayStation Network accounts reactivated and their money refunded. "We would like to thank BBC ...

The newly-launched PlayStation Stars program in Japan is giving its top players priority when it comes to customer service, and folk are not happy about it. Sony announced overnight that PlayStation ...

Sony's PlayStation Stars loyalty programme is offering better customer support to those at a higher reward tier. As reported by VGC, those using the service after its launch in Japan today, September ...

Transversal (www.transversal.com), the eService software provider, today announced that its Metafaq TM product is answering nearly half (47 per cent) of all customer queries for Sony Computer ...

The PlayStation Stars program launched in Japan today, and fans in Sony’s home country are not too happy about some members getting better treatment than others. According to a report from Video Games ...