NEW YORK — The robots are coming. Lowe’s is testing whether new bots on wheels can improve its customer service, like helping a shopper find a match for something as simple as a nail. Four robots are ...

Lowe’s on Tuesday announced that it soon will add two robots to the customer-service staff at one of its San Jose, California, stores. Called “OSHbot,” the robots will assist customers at the ...

While some predict traditional retail will be cut out of the AI revolution, home and DIY retailer Lowe's has pushed ahead ...

Robots make decent pizzas, acceptable lattes and, as I’ve experienced on multiple cruise ships, damn fine martinis. You can automate recipes, repetitive tasks, and really anything that follows ...

An analysis of Google reviews that mention store associates from top retail chains reveals the best and worst in-store customer service. Lowe’s has the top in-store associates across its retail chain, ...