Use ITIL capacity management processes to eliminate waste and overbuying, reduce both equipment and staffing costs, drive more value from existing investments and consistently provide the right ...

AUSTIN, Texas--(BUSINESS WIRE)--April 11, 2006--HyPerformix, Inc., a leader in enterprise capacity management and predictive performance solutions, today announced the availability of ITIL(R) Capacity ...

ITIL is a framework of best practices for delivering IT services. Of all the concepts in IT, ITIL may be the most misunderstood. Here’s a look at what the IT Infrastructure Library is, why you might ...

Want to know how companies such as DHL, General Motors and Nationwide Insurance achieve operational excellence, maintain high levels of IT efficiency and keep their systems compliant with myriad ...

Every IT executive will tell you that delivery of quality IT services from a user point of view is their highest priority today. Much has been written recently about managing the quality of IT service ...

Pressures to decrease cost, increase reliability, and comply with local regulations conspire to make it harder than ever for IT to deliver business services efficiently. We are fast approaching the ...

With the excitement of a new version of ITIL (IT infrastructure library), there should be a resurgence of interest in ITSM (IT service management) as well. IT service management (ITSM) is nothing new.

AUSTIN, Texas--(BUSINESS WIRE)--April 11, 2006--HyPerformix, Inc. a leader in enterprise performance and capacity management, along with Inventes, a leader in business change management and in IT ...