Sara Jane Ho has made a living by teaching people how to not be a jerk. In 2012, she founded Sarita Institute, a finishing school in Beijing that offers courses including wine appreciation, small talk ...

You might have far less time than you imagine to make a first impression. People make judgments about ability, trustworthiness, competence, and other traits in as little as a tenth of a second, ...

Researchers have found that we make decisions about people within seconds to minutes of first seeing them. Making judgements about others based on our initial observations is certainly natural. In all ...

You think you made a good first impression — even a great one — and then poof! Someone ghosts you. I don’t get it! I thought we had a good connection. Harvard ...