Amazon's $2.5 billion Prime settlement with the FTC has moved into a crucial second phase, and millions of customers are now ...

Eligible customers can claim a refund of up to $51 as a result of a settlement over allegations of deceptive enrollment ...

When shopping on Amazon, issues with orders are not uncommon. Based on more than a decade of experience, I've learned that Amazon's automated help, accessible online or through the Amazon App, ...

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Amazon customers who were signed up for Prime in ways federal regulators say were deceptive now have a rare chance to claw ...

As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get fulfilled quickly and painlessly, issues can still occasionally arise, especially during the busy ...