Forbes contributors publish independent expert analyses and insights. Jordi Lippe-McGraw is a travel writer and founder of PAK Rêve bags. The travel industry, always dynamic and ever-evolving, is ...

Instagram concierge Eduardo Vallin appears at the W Punta de Mita hotel in Naya, Mexico. Vallin helps guests locate and take the best social media-worthy photos. (Valentina Seriat/W Punta de Mita via ...

American Express customers often rave about the company’s concierge service more so than their credit cards. Cardholders have access to a team of knowledgeable professionals who can help them with any ...

Big Sky, Mont., is just one example of a market where an influx of luxe hotels has led to spiking demand for hotel concierges. Photo Credit: Zorro Stock Images/Shutterstock.com In an era of AI ...

For today's traveler, a tech-forward hotel is paramount. Beyond reliable Wi-Fi, expect robotic assistance, smartphone-based room access, and a suite of cutting-edge amenities. In 2025, the hospitality ...

Changes are coming to the concierge lounges at Disneyland Hotel and Disney’s Grand Californian Hotel & Spa, bringing a new lounge to the former, and a second lounge to the latter. New Concierge Lounge ...

Control4, a player in affordable, IP-based home control and entertainment systems, has launched Control4 Suite Systems Concierge Service, a digital application store that connects hotel guests with ...