A former airport gate agent shares the 14 most common mistakes travelers make when their flight gets delayed. Here, she ...

If you think you get annoyed when fellow passengers crowd the gate during the boarding process, imagine how it feels to ...

Airports can feel chaotic, and the gate agent’s podium often becomes the flashpoint as passengers line up with questions, frustrations and last-minute requests. But despite being a constant presence ...

Lola Stoll never expected she'd have a hiccup in her travels — until a gate agent told her she might not make it on her flight Ashley Vega is a writer-reporter at PEOPLE. She has been working at ...

Most air travelers have been in this scenario: waiting their turn to board a flight as fellow passengers shove their carry-on bags in the metal bag sizers to prove they comply with the airline's ...

A flight passenger came out in defense of a controversial travel trend, sparking an etiquette debate among flyers. The trend of "gate lice" was widely reported last year when American Airlines began ...

When their flight was delayed due to maintenance issues, a passenger's frustrating airport experience turned into something completely unexpected. According to their post, the flight was scheduled to ...

Stoll captured the frustrating, frightening moment on TikTok, posting a video that has since gone viral, with more than 7 million views One woman never expected her trip to Greece to turn into a viral ...