Discover how contact center managers can use gamification strategies - from points and leaderboards to badges and team challenges - to boost agent engagement in training, accelerate skill adoption, ...

Reflect on the last time that you played a game. For some of you, it might have been in the late 1980s as you tackled the challenges of Super Mario Bros. You ran left to right in a two-dimensional ...

Gamification is an impactful way to train. It is more enjoyable, with better retention of information and greater adoption of the training, a win for everyone. Leveraging the power of gamification, ...

Gamification takes training and adds an element of competition in order to spark behavior changes. Photo: Mix Telematics In training circles there is a lot of buzz about gamification. Gamification is ...

LONDON--(BUSINESS WIRE)--Technavio analysts forecast the global gamification market in the corporate training sector to register a CAGR of close to 10% during the period 2018-2022, according to their ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Recent events surrounding Covid-19 have forced companies to initiate a remote workforce and ...

Most manufacturers are now looking at a workforce that is 35% Millennials—the generation born between 1981 and 1996. According to Pew Research Center, Millennials became the largest generational group ...

I conclude my four-part series on ethics and compliance training today by looking where effective training is going. One of the criticisms leveled by L. V. Anderson, in her Slate article, entitled ...

Jason Corsello is vice president of corporate strategy and marketing at Cornerstone OnDemand. Gaming in the workplace seems counterintuitive. After all, the goal for most employers is to limit time ...

Most manufacturers are now looking at a workforce that is 35% Millennials—the generation born between 1981 and 1996. According to Pew Research Center, Millennials became the largest generational group ...