A medical front office is a busy intersection where health care workers and patients interact. This atmosphere is often fast-paced and requires an eye for detailed record keeping. If your ...

Front desk employees can be essential to the success of a business. These employees are the first that a customer encounters upon entry into your business, so it is essential that your employees ...

As a staff writer for Forbes Advisor, SMB, Kristy helps small business owners find the tools they need to keep their businesses running. She uses the experience of managing her own writing and editing ...

TextUS.biz’s Receptionist app works on a simple principle: Most businesses, even larger businesses, no longer employ fulltime receptionists to sit at the front desk waiting for someone to walk into ...

Austin, the friendly front desk agent checking me in at the St. Regis Bal Harbour, probably didn’t know it, but about an hour later I would be joining him and another front agent, Brittany, behind ...