An issue with Android's Select to Speak accessibility feature has been causing the volume keys to malfunction.

Most likely, you're dealing with some sort of software issue.

As noted in a post by Aadil Shaikh from Android’s community team, a fix for the issue is in the works. If you're experiencing the bug, Google recommends turning off Select to Speak as a workaround to ...

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Experiencing issues with the volume buttons on your Android phone? If it’s software related, it may be tied to a bug with one of your phone's accessibility features. Google posted on its Android ...