Everything around us is rapidly going digital. Once manual processes are now handled by intelligent and efficient machines, while phone operators and secretaries are being replaced by computers and ...

Customer experience has evolved beyond memorable moments. Today’s most valuable experiences drive transformation, delivering outcomes that change behavior, confidence, and long-term value.

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

In part three of this series about the ability of cloud-based, artificial intelligence-powered software to modernize and optimize field service management, we’re exploring three real-world examples of ...

Forbes contributors publish independent expert analyses and insights. David Michels writes about change management and leadership. One hears a lot of talk these days about business transformations.

Unlock access to every one of the hundreds of articles published daily on BroadwayWorld by logging in with one click. The new book, the first of its kind published by ISG Research, is the product of a ...

Data that’s captured isn’t always stored, and storage alone doesn’t get the job done. Many transportation agencies are sitting on troves of data they’re not sure how to interpret. Even when vendors ...

7 examples of digital transformation in higher education Eric Spear July 15, 2019 There's no arguing the advancement of the digital age--here are some examples of the effects of the digital ...