Learn about the rise of “dry-chatting” and how AI is becoming a rehearsal partner for modern communication, especially before emotionally-challenging work situations.

In business, leadership, and personal relationships, the ability to manage difficult conversations is a critical skill. Whether it is addressing underperformance, negotiating a contract, delivering ...

How do you navigate difficult conversations? During these divisive and tumultuous times, it can be hard to communicate productively with others, especially with those whose perspectives differ ...

Many people find it difficult to discuss diversity, politics, and social justice topics in classrooms and other forums. This sentiment is rising, as reported by a Pew Research Center survey where ...

Leda Stawnychko has received funding from the Social Sciences and Humanities Research Council of Canada. Anamika Choudhary does not work for, consult, own shares in or receive funding from any company ...

You don’t have to look far to see that public discourse has become a virtual war zone. Verbal assaults that would have been rare just a few years ago seem to be the new norm. And the nastiness is not ...

Module Helps Learners Overcome The Most Challenging Aspect of Difficult Conversations: The Emotional Tension That Causes People to Avoid or Mishandle Them FranklinCovey Launches New Module, Navigating ...