Employees build great companies, and they tend to know what to do to reinvigorate them. When faced with challenges, the natural response may be to call in a consultant. No offense to consultants—I've ...

What are the most common yet challenging problems for managers to address? It's not material shortages, as-built discrepancies or even weld defects. It's not even customer complaints. The most common ...

The workplace, as we know it, is changing in front of us and so are the people who are showing up to go to work. Interestingly, education is changing, too. In Williamson County Schools in Nashville, ...

How would you describe your company’s problem-solving culture? I have asked any number of managers that question; as often as not, it’s received with a blank stare. Most managers haven’t thought about ...