Providing world-class service and helping our customers succeed is a top priority,” said Marie Anderson, Chief Customer Success Officer at ISN. “Earning a Stevie Award, and in multiple categories, is ...

CDK received Gold and Bronze Stevie® Awards for Customer Service Training/Coaching Program of the Year and Customer Service Transformation.

To instill a culture of dynamic, innovative, and continuous dedication to customer service at CWRU, all new employees should take a four-course general CWRU customer service training offered under the ...

PORT-OF-SPAIN, Trinidad – Visitors to Tobago can now look forward to an enhanced experience from their transport providers following a two-day customer service excellence workshop hosted by the Touris ...

The Measure. Train. Coach. 2.0 customer experience framework will debut at the upcoming Trinity Forum in Doha (5-6 February).

In Botswana, one hotel has taken a decisive and visionary step in this direction. Hotel 430, a proudly Botswana citizen-owned hotel, has launched what is arguably the most ambitious hospitality ...

The Grenada Tourism Authority (GTA) is pleased to report that the newly launched Pure Grenada Excellence Champion (PGEC) Customer Service training sessions on the sister isle of Carriacou were a ...

LOS ANGELES, March 2, 2020 — VXI Global Solutions, a leader in business process outsourcing, today announced it has won 6 Stevie® awards for Sales and Customer Service, including 4 Gold, 1 Silver and ...

It makes a powerful difference in your customer service success and operational excellence to train everyone in your company to have a “default of yes, to do their part toward creating a company where ...

Let me share a secret. (It’s a sort of non-secret secret.) The single most important internal customer service training “technique” isn’t a technique, a best practice, a trick at all. It’s something ...