TROY, Mich.: 3 Dec. 2024 — Auto and home insurers have spent the past year adding dozens of new features and refinements to their mobile apps, such as automatic collision reporting capabilities, ...
WESTLAKE VILLAGE, Calif., Oct. 27, 2014 /PRNewswire/ -- Auto insurance companies' focus on their customers during the claims process is reflected in the continuing improvement in satisfaction, ...
TROY, Mich.: 27 Oct. 2022 — The times have not been kind to the auto insurance industry. The volume of vehicle collisions is returning to pre-pandemic levels and, when combined with all-time-high ...
Auto and home insurers have spent the past year adding dozens of new features and refinements to their mobile apps, such as automatic collision reporting capabilities, enhanced image upload and body ...
CHICAGO--(BUSINESS WIRE)--CCC Intelligent Solutions Inc. (CCC), a leading cloud platform powering the P&C insurance economy, today released the findings from its Moments of Truth study identifying the ...
If you’ve ever worked the front lines, where you’re directly dealing with customers, you know that sometimes, a customer can’t be satisfied. It’s always a challenge dealing with a difficult customer, ...
Among all of the various luxury automobile manufacturers out there, only one was ranked the best by J.D. Power in terms of ...
It's easy to overlook customer care services. In the grand scheme of your operations, it seems like a small piece of a much larger puzzle. However, inbound customer care is critical to the reputation ...
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