For years, loyalty programs in the digital economy were defined by simplicity: a fixed percentage of cashback, or a modest set of bonus points based purely on volume of play. While transactional ...

Intense competition pushes restaurants and coffee shops to improve their customer loyalty and retention. Big names such as Starbucks and Chick-fil-A have already made big changes to their rewards ...

Loyalty cards have long given discounts to shoppers, but lately national grocery store chains are getting even more personal. They're offering... Worth The Deal? Groceries Get A Personalized Price ...

Today’s shoppers expect instant gratification, seamless digital and e-commerce experiences, and personalised rewards, all from the convenience of their mobile devices. It’s no surprise that mobile app ...

Nearly every grocery store attempts to lure customers in with their loyalty programs, boasting special deals and price savings, but which ones should you truly trust? Inflation stood at 3.4 percent ...

In today's “always-on” world, customer loyalty programs have undergone a significant evolution, adapting to meet the ever-changing needs and expectations of consumers. Once primarily consisting of ...