With claim counts declining and total losses rising, shop leaders are turning to market data, customer-pay work, and stronger dealership partnerships to protect volume.

A recent episode of The Collision Vision featuring Shauna Davis, founder and CEO of Kaizen Glass Solutions, offered collision ...

DELRAY BEACH, Fla. — Even dealerships that operate their own body shops sometimes turn to independent repair centers for help when their collision work gets backed up or overbooked. Such outsourcing ...