YARMOUTH, Maine—A central monitoring station can be a cool place to work—if your idea of cool is not knowing what's going to happen from one minute to the next, or talking people through crises, real ...
ALEXANDRIA, Va.--The Security Industry Association has expanded its Central Station Operator/Instructor Training course offerings this year, adding two additional courses. The SIA training courses are ...
VIENNA, VA (November 10, 2017) – Monitoring center operators are the critical link between alarm notifications and first responder dispatch. Their performance level is crucial to positive outcomes.
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