A man buys a mini PC on eBay, but the seller ships his package to another address. Can he get this sorted out?

Online marketplace Etsy has unveiled a new purchase protection program designed to safeguard both buyers and sellers. Right now, you have limited options if something else goes wrong with a purchase — ...

In April, Etsy sellers had gone on a weeklong strike because the company had raised the percentage it takes from them without taking steps to improve their experience on the site. One of the points ...

California has enacted the nation's most comprehensive car buyer protection law, creating a first-in-the-nation three-day return period for used vehicles and requiring dealers to provide transparent ...

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Since launching in 1995, eBay has been a trailblazer in ecommerce. But following its 2015 spinoff of PayPal, eBay Managed Payments is now the method through which all transactions are processed on the ...