Given the lack of data scientists and analytics specialists with the technical skills and business acumen to glean insights from Big Data, there’s a growing need within the enterprise for some kind of ...

How much do you really know about AI-powered analytics? Have you really tapped into your Contact Center Interactions, and the wealth of information they hold? There are trillions of recorded ...

Across industries, data and AI together have the potential to unlock groundbreaking innovations. However, doing so is easier said than done. The enterprises that are successful with AI have cracked ...

Data is at the core of how modern enterprises are unlocking the potential of AI to change their business. The challenge most enterprises face is how to succeed with both their data and AI. How can the ...

First off: No relation to 2007’s Web Analytics for Dummies, which, well, is probably at least slightly obsolete by now. Naw, this is just a quick post to make you at least slightly familiar with ...

Cloud analytics is dramatically altering business intelligence. Some businesses will capitalize on these promising new technologies and gain key insights that’ll help them gain competitive advantage.

Embedded analytics is the integration of analytical content and functionality into broad categories of user interfaces to provide customized insights on data for different audiences. Embedded ...

Retailers who make the effort to learn about their customers’ preferences and apply that knowledge have an advantage over competitors who have not paid attention to the footprints customers leave ...

The current form of analytics frequently involves an end-user using a spreadsheet application. The trouble is that information is often slow coming in and may not contain all relevant data, and the ...